2025 Volkswagen ID. Buzz for Sale in Egg Harbor Township, NJ

“ Let me tell you my experience purchasing a vehicle at Atlantic auto group.I meet Meech Valeus the salesman and a taller gentleman I don't know his name.I inspected the vehicle and test drove the vehicle. I put a deposit down and returned a week later with my trade in on December 2nd.I took about over 5 hours to do the paperwork.3 days later im going to work in my work vehicle and i see damage on 3 tires and rims (you can see it on the pictures below December 6th) I tried calling to just get hung up on or rerouted to a totally different dealership. So i drove on a Friday the following week and talk to the General sales manager John Clark.He told me that is get all the reports on tire and safety he told me that there are good and safe. I show him the pictures (you can see it on the pictures below) and asked him do these look safe? John Clark told me no let get this right. He told me to bring the vehicle that he had to take pictures of the tires and rims.That was the following Saturday and told me i would be getting a phone call next week. well a month went by. NO CALLS NO ANSWERS from anyone.When i went to pick up my tags and registration that took them over 7 weeks again i asked when are my tires and rims being fixed?I was told i would get a phone call. 2 weeks later again NO CALLS NO ANSWERS . I went the the website and made complaint 3 days later i received a call from the parts department I made and appointment.I came in to be told that my tires and rims are not being fixed that it had to be put thought my warranty.The gentleman at the parts department told me that he told the warranty company i hit a pothole.I replied i received the vehicle let this! He replied we have to be on the same page or the tire and rims are not getting fixed! This is now 3 months of this. I didn't think i would go thought this at a big dealership and this was my first purchase from a big dealership.So one of two things here happened? Some took the vehicle out for a joy ride or the tires and rims got swapped out before i picked up the vehicle! The tires had severe damage on the sidewalls which is very dangerous! (you can see it on the pictures below) I'm shocked that this vehicle was allowed to be sold like this! VERY unprofessional! If i could give Zero stars i would! ”

“ We had a very good experience with Dan. He provided answers to our questions and found us the car we wanted at the price we wanted. ”

“ John Clark, Ahmed, and Gavin provided exceptional customer service throughout the leasing process. Their professionalism and efficiency made the entire experience smooth and hassle-free. Their attention to detail and willingness to address any concerns ensured that I left the dealership feeling confident in my decision. I highly recommend working with them for anyone in the market for a new vehicle. ”